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FAQs

Frequently asked questions ordered by popularity.

What Does Unlimited Design Mean?

It’s a straightforward idea that eliminates the usual hassle of hourly rates and trying to find reliable graphic designers. With our unlimited design service, you pay a flat monthly fee and collaborate with a skilled designer every business day.

Submit as many design requests and revisions as you want — nothing affects the price. The cost remains the same for each designer, month after month.

How does your 7-day risk-free money back guarantee work?

If you’re unhappy within the first 7 days of joining and haven’t approved any design work, you can ask for a full refund. No paperwork, no phone calls, no hassle. We want you to enjoy the service, and if it’s not a good match, leaving is simple.

What do you mean by ‘Multiple Active Requests’?

An active request is any task your designer is actively tackling. On a plan with one active request, we focus on a single task at a time. With a plan that allows multiple active requests, two or more tasks can be handled simultaneously for faster turnaround. You can add as many requests to your queue as you want, and they’ll be worked on according to the number of active requests included in your plan.

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